Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238709 Views
  • 2 replies
  • 2 kudos

Resolved! previous bills

HiAny one know how you find out actual usage (minutes and data) from previous bills?All I see is the total, cost.

Anonymous by Not applicable
  • 4910 Views
  • 6 replies
  • 0 kudos

Resolved! MMS from o2

Having done a quick search of the forum there is another topic about this, but the situation is slightly different so thought it deserved a new topic... Today I have received 2 messages from o2 (when pressing and holding on the message it comes up as...

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gmarkj by Level 67: Unsung hero
  • 3144 Views
  • 12 replies
  • 0 kudos

Resolved! O2 Pay Monthly Contract - Service Termination Question

Is there a way to stop the service of a contract while still paying the month cost until the contract is eligable for termination? I took a contract out in my name for a.. lets call them a dependant.. and for a while everything ran smoothly with them...

Anonymous by Not applicable
  • 2185 Views
  • 5 replies
  • 0 kudos

Keeping my old number on new phone... its been nearly a week!!!!

i bought the new sony xperia z5 still on the o2 network, my old phone with the number i want to keep is a very old apple 4s. so i rang up wednesday to transfer my number over the forms got filled in by the cs, he told me my new contract will be under...

Anonymous by Not applicable
  • 2489 Views
  • 11 replies
  • 0 kudos

Resolved! vat

Everyone signs upto a contract with vat included so for example a £47 per month contract with vat included is what u pay but o2 didn't tell you they apply vat on top of the vat u signed up with ur contract so your paying vat twice and is illegal

Anonymous by Not applicable
  • 4951 Views
  • 9 replies
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Resolved! SMS Marketing Harassment

I am having an issue with O2 sending me text messages for marketing purposes, despite me telling them repeatedly I don't wish to get these. I've replied STOP to 2220 more than once and also been on direct chat with O2 staff. They tell me all marketin...

Anonymous by Not applicable
  • 2916 Views
  • 17 replies
  • 0 kudos

Resolved! Family Bolton impossible to have it removed

I have been trying since September to have the, added in error by a chat agent, bolton removed. Spoke and chatted to numerous agents to be told: it will be remved at midnight, it is with the tech team, it is on a different platform so it will take ti...

Ewelin_a by Level 1: Joiner
  • 4129 Views
  • 7 replies
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Resolved! AM I ON O2 REFRESH

Hi there,I'm a pay monthly customer with o2 and have recently lost my phone. I want to pay off my remaining device plan and upgrade, but am unsure if I'll have to keep paying my other contract off for the remaining months. If i was on o2 refresh I un...

Anonymous by Not applicable
  • 11412 Views
  • 9 replies
  • 0 kudos

Resolved! I lost my sim please unlock this number

Dear sir i lost my sim.sim o2 number is ****. please lock this sim.i already chat online but i am unable to verify this my sim number as this number is pay & go sim number.they asked me the last two number i called by using this number.i i gave this ...

Anonymous by Not applicable
  • 2176 Views
  • 8 replies
  • 0 kudos