Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 239805 Views
  • 2 replies
  • 2 kudos

Resolved! Jumping Ship

I hope I post this in the right bit. Apologies if this is the wrong bit. I'll try to summarise my experience so far: I've got a new PAYG phone on Vodafone (nothing against O2, just an upgrade) and because my number's quite a good one, I wish to trans...

Anonymous by Not applicable
  • 2413 Views
  • 13 replies
  • 0 kudos

Address Change on Account - How?

No, it isn't as simple as go into your o2 Account and select the device, and billing details... if it were, i would not be here lol... Once in there, it informs you it has sent you a text message with a security code.. to which my reply is 'no it has...

Anonymous by Not applicable
  • 1969 Views
  • 11 replies
  • 0 kudos

Resolved! Signal in Leeds

I am in Leeds currently undertaking exams and I am curious as to why in the space of a month the signal is terrible on burley road in Leeds Student village accomidation... I can only gain a maximum of 2 bars of signal?

Anonymous by Not applicable
  • 1255 Views
  • 2 replies
  • 0 kudos

Refund for a phone never get but paid

Dear mr DunneHello! ! I've one account with O2 from the past 3 years and a half. I start with an iPhone 4s,I've upgraded it for an iPhone 5s and lately on September I took the iPhone 6s. In that moment I add to the account an other iPhone 6s and 2 iP...

Anonymous by Not applicable
  • 1303 Views
  • 3 replies
  • 0 kudos

O2/BT outage

Brits using mobile networks EE, O2, Giffgaff, and BT Mobile are unable to make calls this evening, UK time, amid an ongoing network breakdown. Judging from complaints online, subscribers cannot make outgoing calls, and some can't receive any, either....

paulbacon by Level 7: Part Timer
  • 6030 Views
  • 25 replies
  • 2 kudos

Resolved! New phone /contract

Hi ive just got a new contract phone from 02 and thay say its faulty but want me to sign a new contract before they will give me a replacement phone is this correct

Anonymous by Not applicable
  • 3270 Views
  • 15 replies
  • 0 kudos

Resolved! O2 Misleading Offer of 20% Student Discount

I am a student of the University of Northampton and renewed my O2 refresh contract in October last year. Despite applying for the discount twice and numerous calls to customer service who are based in Cape Town-South Africa, the company has yet to fi...

Anonymous by Not applicable
  • 4603 Views
  • 21 replies
  • 0 kudos

Resolved! Problems getting PAC code from O2

Hi there, i hope someone maybe able to help/advise me about getting PAC from O2. I was in a 24mth contract which ended 5/1/16, after giving required notice. I asked to be put onto payg as i wasnt sure about which Network i was going to use or sure ab...

Anonymous by Not applicable
  • 5285 Views
  • 30 replies
  • 0 kudos

Resolved! Topping up

Just got a pay as you go SIM card. Trying to top up on the phone and on the internet using more than one card but my top up is not being accepted. Any suggestions please?

Anonymous by Not applicable
  • 3286 Views
  • 23 replies
  • 0 kudos