Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How can I SIM swap on iPad

I've got an iPad 4 using microSim which had over 1gb data left on it for the next 2 weeksGot the new iPad Pro delivered today and have a new nanosim ready to useHow can I transfer the credit in the old sim to the new one? I tried Simswap online but i...

Resolved! Data roaming charges USA

Anyone know how much O2 charged for data roaming in the US? Is there a fixed daily fee as for EU countries?

New o2 customer really poor service.

Hello. On the 23/03/16 I approached o2 to provide me with a new phone on contract, upon speaking to the sales adviser I was offered a closure deal of my 2nd 3rd and 4th airtime bill will be waived if I was to proceed with the order on that day which ...

o2 Pay & Go insurance

Collecting my handset next week from store. Can anyone give me info on the P&G insurance costs and policies etc... I want to read the small print and make a decision before I go instore. Thanks

Resolved! Unlocking old contract phone

Hello, I am looking to unlock an old contract phone with o2 (HTC One) which was out of contract six months ago which was subsequently upgraded through o2 to a HTC One m9, maintaining the same phone number. I have went through the online form only to ...

Resolved! Big Bundles minutes

Hello! Can someone tell me if the minutes in Big Bundles are to all UK networks or O2 only?

Resolved! Favourite place

Hi there. I've just get my new O2 sim. How can I activate favourite place? Thanks in advance

Bad signal

Hi Everyone, I just joined o2 today and only get a 3G signal on a strong area covarage with 5 maskes in my area.How long does it take before i can expect to get a good signal, i get 4g on three.and EE

Resolved! Maxed out bolt ons but need more data

Last month I had to use up all of my available mobile data bolt ons because of problems with my broadband at home. This month, I used up my 1GB of data allowance for the same reason but couldn't get any more data because O2's new system for bolt ons ...

Resolved! Regarding Microsoft Lumia 550

Hi I had 500MB data which run out after 5 days from purchase. I like to know what is the purpose of MB Data?I though no data, mean I can't connect to the internet. I can connect to the internet at my place via WIFI, I just need to type in a password ...

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