Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Activating a PAC code to leave

Hi. I have already received a PAC code and I am intending to use it to cancel my contract with O2. However, whilst I have read some posts here and I have chatted online with an advisor, I am still a little unclear about the most cost effective way of...

Resolved! O2 Direct or CPW?

Hi all, I'm due an upgrade and want to get the Galaxy S7. There's a good deal on CPW and I've managed to get a little money off from O2 direct, but not enough to match CPW. Plus, CPW have it in white, which is what I want. Does anyone know if O2 will...

Resolved! business plan unlimited calls/texts

Hi i just took out contract with o2 business plan of unlimited calls and texts and 1 gb data and i asked the salesman if there is a fair usage policy on unlimited calls and texts and he said no but data there is. Is this correct? What is your experie...

Resolved! O2 prepay wap mms

Anyone else on payg just got a text from 2030 number saying "we are about to send you settings so you can use O2 prepay WAP and Prepay mms. Please save and activate them if asked"? Then followed by a settings cog thingy popping up (which I haven't ye...

Resolved! Tracking a order

I have ordered my new phone and it says that it is being processed but on the my o2 that I haven't purchased anything, why is this ????

Resolved! Sim swap

Hello All I have a sim that o2 has sent me because I have just changed my contact that i do not need. Can I use it for my mother who needs a new sim but is on a PAYG contract. Can I do sim swap? Are PAYG and Pay Monthly sims the same???? Cheers

Resolved! First bill after upgrade

Hi all. I'm a little confused to so could use some help. i paid my monthly bill a couple of days ago, I am trying to upgrade today. It will be an early upgrade I am fully aware of the fee. my question is, when will my first bill need to be paid. If I...

Resolved! 3g in fauldhouse, West lothian

Most of West lothian get 4G coverage while in fauldhouse we can only get basic 2G coverage, is this to change in the future or do we all stand back in time here?

Resolved! My tracking number isn't working

I've been given a tracking number for ukmail yesterday but still saying not has been found:/ I've contacted O2 and they have assured me it will arrive today but I'm abit worried because of the tracking number I have still doesn't work:/ can anyone he...

Resolved! I can't top up

I CAN NOT TOP UP MY ACCOUNT PAY AS YOU GO HOW THIS CAN BE DONE CAN YOU PROVIDE ME A VALID WAY FOR THAT EG A BANK ACCOUNT

O2

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