Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancellation

I wish to cancel my O2 account . I am not on a contract , but pay approx £10.00 per month.I have just cancelled my Direct Debit with the bank, but where do I cancel the phone number I do not wish to keep it.Angela Seager

Resolved! number migration

Please can someone help me.. I received my new pay monthly phone, sim and contract on Tuesday, I want to migrate my o2 pay as you go number to the new contract. I have filled in the online number migration form in twice now, the form says it will the...

Resolved! Cancel my account

Hi. What at do I need to do to cancel my account please, as I don't need it anymore? Regards, Paul

Problem with log in

I have problem with sign in,i forgot my password please can u help me

Resolved! Bad! Premium text and charges - naughty!

63366 £3.83; 80876 £1.50; 60077 £3.83 all plus vat SO £9.16+£1.83=£10.96 !!!!! These are premium texts charged to my o2 mobile past three months. This is a scam Shocking! How can I stop this please?

Resolved! How long does it take to get "service"????

Waited for over TWO HOURS for a "live chat"assistant!!! What a total joke!! Don't O2 care about customers - or providing customer service?? Wait time to actually "talk" to somone is over 30 MINUTES! Always the same - appalling customer service ... AL...

Resolved! Delivery hasn't arrived yet

I have been waiting for 3 days for my mobile phone to arrive.

Resolved! shared plan

have a contract with O2 , how much would it be to have my Wife on my plan. We are paying for 2 different plans now we need something cheaper, pls help

Resolved! Live chat working

Hi does anyone know if live chat is working? It won't let me connect

Resolved! Are O2 to O2 calls free?

Hey guys, It's contract renewal time and I'm thinking about giving O2 a go. I'm gonna be taking out 2 pay monthly phones for myself and my girlfriend but I can't find any information about O2 to O2 call/text charges. I'm hoping they're free like with...

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