Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! £10 sim only tariff but £14 for the same tariff with a device plan??

Why is the same tariff in sim only £10 but when you want to add a device plan it increases to £14 a month for the EXACT same tariff?!Also why is there no email address to contact O2?!

Resolved! Recent order

I recently ordered a tablet on pay monthly on the 7-11-16 but have not heard anything since the initial confirmation email that came with the order number. There is nothing new showing in My Orders on My O2. Just trying to find out if my order has be...

Resolved! download and print bill

HiI am trying to download and print bill to claim cash redemption. When I CLICK the download and print button I get error message DASH_ERR04 account number in target code is invalidAny ideas what this meansThanks for any helpStephen

Resolved! tesco mobile

anyone know if a o2 pay&go sim works in tesco locked mobile

Resolved! Upgrade to iPhone SE, but is a nano SIM included??

I'm on a sim only pay-monthly contract with an iphone 4 (micro sim) I've just ordered a new iphone SE on pay-monthly as an upgrade. Will the new iphone SE come with a nano sim for O2 with my existing number?

Received a pin code, not sure what it's for

Hello I just got into contact with o2 through 202 to request my pac code. They said they'd email the pac code to me (i think) but so far all I've received is a text message which tells me my 'pin code'. I have no idea what I'm supposed to do with thi...

Resolved! O2 open, co operate discount issue

Hi,I've recently upgraded my phone contract, I was previously on a discount, but when upgraded my discount came off. Now I am trying to re apply the discount and it's giving me problems. I work for BAE systems, I logged on to o2 open and filled in th...

Resolved! out of stock delivery

Hey so don't know if this is the right place to ask but would like your guys advice, I ordered a oneplus 3 on monday and on tuesday I got a message saying they were out of stock and that they would get more stock on the 10th and would text me deliver...

Resolved! Changing account details

Hey, I am wanting to finish my contract on my phone now so that I can get a newer phone but I want to pay the amount instead of my parents. But I am not sure how to change my O2 account so that its my details instead of my parents?

Resolved! Sharer Plan

Recently added an iPad to my account, chose low data (£5 750MB) as the plan was to add this device so it can share my main tariff (phone 20gb), is it as simple as adding to sharer plan for data at a cost of £6 then the original tariff of £5 would be ...

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