Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 239766 Views
  • 2 replies
  • 2 kudos

Resolved! Data exhausted

My family has 3 devices and all 3 have reached the data limit in less than 10 days this month. It is the first time that any of our devices reaches the data limit and therefore, it seems as if somehow the limit was not re-started at the beginning of ...

Anonymous by Not applicable
  • 1203 Views
  • 3 replies
  • 0 kudos

Bang

where do i find the port hole to type in the number under the strach panel and the imei number

Anonymous by Not applicable
  • 1496 Views
  • 5 replies
  • 0 kudos

Resolved! Paying the rest of my contract off

I have sold my phone for £260. I wanted to put this momey towards finishing off my contract. The guy in the o2 shop said that he put that money on my account and that the only way to pay the rest of my contract off was to call a number. Im calling ev...

Anonymous by Not applicable
  • 2828 Views
  • 11 replies
  • 0 kudos

Resolved! Is VoLTE working now?

Does anyone have any idea? Screenshot taken from Apple's website. https://support.apple.com/en-us/HT204040

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evantkh by Level 6: Acolyte
  • 11992 Views
  • 127 replies
  • 0 kudos

Impossible to change my first name

I want to change from a Pay & Go to a Pay Monthly. When I set up my account, I put my official name. Minh Tuan. However, when I can to order, I get a message "Enter a valid first name between 2 and 20 characters. No spaces or special characters". I c...

Anonymous by Not applicable
  • 1646 Views
  • 7 replies
  • 0 kudos

Resolved! I can't find a way to pay my bill

I have cancelled my contract and am trying to pay my outstanding balance. I have tried EVERY option. I can't get to the payments page online. (it says it's not available) I have tried every number, and spoken to people on chat. I am over seas now, no...

Anonymous by Not applicable
  • 1058 Views
  • 1 replies
  • 0 kudos

Plusnet Mobile interesting email from them

So many moons ago when i had o2 broadband and it was sold to sky (I'm getting misty eyed thinking of the good old days) I moved my broadband to plusnet and ive been quite happy with it since. The other day i recieved an interesting email from them, s...

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