Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Dysney + subscription

Received email to say dynsney +has 3 plans, I'm currently on £7.99 plan, but was thinking of cancelling. There is a £4.99 plan which I thought was ok, I clicked on this to change to £4.99, saved the changes and o2 have put me on the £10.99 plan, whic...

Eu roaming charges

Do I have to pay roaming charges

Resolved! Change contract

I’ve run out of data and want to increase my data allowance. If I change tariff will it automatically change over or do I need to wait until next month

Phone broken need to know when I can uograde

Hello my phone is broken so unable to get code to log into my account and look if I am anlw to upgrade

Overcharged

I am sim only and was paying just over £11. Why is it now over £40

Leave 02

Deactivate my account.

Need a new SIM card

My phone is not giving me any data when in Europe

I need to pay

I have left o2 and need to pay off my balance but I cannot login to myo2 as my phone number is no longer on my account to get the code to log in!

Tunisia travel

Hello I’m travelling around Tunisia for a few weeks and want to use my phone for Google maps etc so need data.Ive read you can get SIM cards over there but will my handset be locked to O2? In order to use my phone will i need to pay to get it unlocke...

Resolved! Data allowance

Apologies if this is a dumb question, but I have a sim only monthly plan with 50gb of data. On my Samsung a53, however, it says I have a mobile data allowance of 2gb. Shouldn't the latter be 50gb?

O2

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