Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrading while on debt plan

Hello will you allow me to upgrade even though I am on a debt repayment plan registered in court and listed on my credit file reason I ask is my phone died I looked at the website but you say I have to take the phone on credit agreement so doesn't th...

Resolved! Unable to use data and call

Hi, I had sytuation when I been on holiday and my direct debt didn't go trough, O2 blocked my tariff data and calls, when i back from holiday i paid full bill with extra charges and still I can't use data and also calls what should i do now?

Resolved! Migration from 02 pay monthly to 02 Monthly

Hi all, This is my first post, so please be gentle with me if this issue is covered elsewhere on the forum. 2 months ago, I bought a new phone and opened a new 02 Pay Monthly contract. My current 02 Pay Monthly contract is due to run out at the end o...

Resolved! Do I HAVE to top up on Payg phone?

I bought a Payg phone on the websiteJust wondering, do I HAVE to top up?I had to choose a Payg tariff - but didn't have to pay anythingAm I missing something?Thanks

Resolved! Can I use O2 PAYG phone on Giffgaff?

I want to buy the Sony Xperia Xa on PAYGI want to use on GiffgaffWill I get a phone that is unlocked - or at least so I can use on Giffgaff?Thanks

Resolved! Pay monthly sim...

When buying a pay monthly sim, what happens if you go over your allowed amount of data? Do you get extra charges? Or does it not work? Ty!

Resolved! LOST SIM CARD

Hello, I've lost my sim card and would like to order a new one for my Iphone 6s. thank you Ana.

Resolved! Changing tariff

Hi I am going abroad shortly and I have 3 months left on my contract. Can I downgrade my contract to a basic contract for the remaining months?

Resolved! I have two phones but want to pay one phone bill separately...

Like the title says, is it possible to do this? If so, how would I go about doing it? Thanks.

Fraud

I took contract of Samsung Galaxy s6 edge plus and 1 tablet free from o2 kirkgate shop bradford that time there was new years offer and it was for £58 after that time they keep charging me £72 every month I went back to the shop they said next week w...

O2

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