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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 252787 Views
  • 2 replies
  • 2 kudos

Scam phone call

Hi, I have just received a call from O2 offering 20% discount on my bills. He had an Indian accent and it sounded very foreign in the background although the number on my screen was 01416287103. I decided to push for a bit more information like his n...

Nickc186 by • Level 1: Joiner
  • 971 Views
  • 2 replies
  • 0 kudos

Phone

I ordered a new phone yesterday and the 30£ has been taken out but I can’t find any confirmation of delivery

Will21 by • Level 1: Joiner
  • 386 Views
  • 2 replies
  • 0 kudos

Cancel [removed]

I am unsure why I have this number and what the monthly bill is for. I cancelled contract for Sim only with Volt and I cancelled contract for galaxy watch. Pleaee help me get this cancelled as I am paying for a number I do not use! [mod edit: as this...

Lex1409 by • Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos

Can't remember my number

This month, I had to verify my identity by using a code that would be sent to me number ending [removed] for account number [removed].The account was switched from Virgin and I just had it as a back-up in case I lost my phone. Unfortunately I have lo...

Paul387 by • Level 1: Joiner
  • 301 Views
  • 1 replies
  • 0 kudos

"problem while processing your request" Upgrade Checkout

Hello!I keep receiving the message, at the checkout stage of upgrading my contract:"problem while processing your request"The upgrade I'm trying to purchase is a sim only 30GB planThank you!

BWJ by • Level 1: Joiner
  • 443 Views
  • 1 replies
  • 0 kudos

Sim card

When's the first bill due on a sim only pay monthly plan 

Danjr by • Level 1: Joiner
  • 237 Views
  • 1 replies
  • 0 kudos

Activate sim

Hi therei have a new phone sent without new SIM card on Thursday and on Tuesday old sim was not working anymore.i have called you and you have sent me a new phone to O2 but it does not worki cannot call or received calls or text with it is impossible...

Noeconda by • Level 1: Joiner
  • 293 Views
  • 1 replies
  • 0 kudos

bill

help 

manal by • Level 1: Joiner
  • 311 Views
  • 2 replies
  • 0 kudos

Bill enquiry

Hi I'd like to know why my bill is so much 

DjPj by • Level 1: Joiner
  • 248 Views
  • 2 replies
  • 0 kudos
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