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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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Pay monthly

Advised would add discount of 20% but hasnt and everything still at £8 for sim only that I verbally agreed Saturday with nitesh at £6.40 pcm

KR5 by • Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos

Deactivation

I have not asked for this and now you’ve increased my monthly charge to + £73 per month what is this?? Just confirming your order has gone through - thanks. Your order number is, and you can check on its progress through My O2: https://mymobile2.o2.c...

Why can’t I activate my o2 account

I’ve recently started a contract with o2, they have sent me an email to activate account, I’ve pressed link..it’s sent me a code all ok then asked for last four digits if bank account and post code and it’s saying that’s not correct !!!! any advise b...

Sarahj2 by • Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos

Cancellation

Account number: Outside of contract and would like to cancel, only had the sim card as part of a virgin contract for cheaper WiFi Cancel with immediate effect [Mod edit: Please do not share personal details as your posts are visible to the public. Th...

Alice1342 by • Level 1: Joiner
  • 256 Views
  • 1 replies
  • 0 kudos

Account in credit

Hello how do I access a refund from my account as I have no switched provider. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Need my e-sim

You haven't emailed me my e-sim? Spoke to O2 earlier got hung up on and now both my phones have no service so I can't even ring you, what is going on? Please help

Resolved! Leaving o2

Hello, I want to leave o2. I have requested my PAC code. Is there anything else I need to do?

Callum95 by • Level 1: Joiner
  • 728 Views
  • 2 replies
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