Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! monthly phone charge

Hi I have just had my monthly bill for march / april and it has gone up to £29.24 when since i started the contract in November last year it has been a constant £28.50 ....there has been NO extra charges or purchases during this time . I know its not...

Resolved! Impulse scam

Getting charged by o2 via a company called impulse . Account shows I bought something from them. I havnt I didn't know you could even buy stuff from your mobile account . Asked various advisers and complaints person to sort it eventually said they wo...

Upgraded Buisness Handset, o2 Refreshed, Network Reported Failed / Blocked ?

Upgraded Buisness Handset, o2 Refreshed, Network Reported Failed / Blocked ?Why Would a handset owned by me, which was upgraded to a new phone with the same number, be blocked!?!? , when i try and sell it via o2refresh ?Cheers....

Resolved! CHANGE BILLING DATE

Hi there I've recently started a new job and my billing date to take payment is 21st of every month but I don't get paid until the 25th of every month now so I want to change my billing date to every 26th of the month please !! Thanks Anita Niles

incomming text messages and incomming calls

my question is about incomming text messages and incomming calls from abroad when reciving text messages from abroard am i charged for reciving? and when if I recive an incomming call from abroad am I charged for reciving the call?

Resolved! pay as you go

how do i top up my pay as you go phone.the voice says press number 1,2,3 but the numbers dont come up on the screen. or press hot key 3.where is that on my phone

E top up card

HI, is an E top up card linked to the phone number or the sim number?

Resolved! Connect to Browser

I have change from a contact with O2 To purchasing my own phone a LGC441 with a O2 Sim. I can not contact the browser to the internet, Bluetooth is working ok but not the browser

Resolved! Phone connection

Been in Mallorca for 24 hrs no service since arrival. Cannot get response from online support. Any ideas . Keith

Unauthorised upgrade when asking for pac code

Two days ago I asked O2's web chat staff for a pac code. They kept trying to sell a new contract so the chat took 1.5 hours! I declined all offers and eventually got the code. Yesterday I saw on my account that O2 had renewed my contract without perm...

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