Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! contacts queries

Does anyone know how to get my bill itemised of all the calls and msg I have sent

Resolved! Payment

Hey I've just paid my bill. And now it is showing as -49. What does this mean ? Help plz

Resolved! Monthly Bill, minus amount

Hi,Sorry this is probably a really obvious question but if my bill is -£19 what does it mean? o2 did charge me too much and so I assumed it was a refund and I was getting this money back, but the bill was due to be paid on 28th July and nothing happe...

Resolved! tarrif

Hi, i am an existing customer and have been looking at changing my tariff, you have a deal at the moment of a 12 month contract 2gb data unlimited texts and unlimited minitues. this is the one i would like to change to

Resolved! top up credit

Hello, I need your help I have probably some problem with top up my credit. Can you check it plese. 3.5. a bought (top up) for 15 pounds but when I want to check my balance I receive a message that I have not a Bolt On. Please try to describe me what...

Resolved! Nhs code

Hi I need a code for nhs to do my bus open. My HR say they don't have one. My previous years I've used a 5 digit code in text but this doesn't seem to work. Anyone help?

Resolved! Change direct debit

I need change direct debit for my new bank account

Resolved! damaged phone

i cannot find my o2 insurance policy, how do i send it away to be looked at?

Resolved! 30GB sim only

Hello, Looking to join o2 but need at least 30gb. I'm looking at the 25gb for £26. I know o2 did sell 30gb for £30. Anyone know if I can change to the 30gb once I get my sim card? Surely they must still allow customers on this plan. Thanks

Resolved! Early Termination Bill for O2

Hi At the beginning of April I called custumer service to cancell my contract. I was told that there is a month of notice at it will expire this month. The same time I paid the rest amout of money for my device and I got my money back, which wasn't u...

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