Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250025 Views
  • 2 replies
  • 2 kudos

New phone

I’ve just been through the process of purchasing a new phone contract with you - the money has been taken but I have no confirmation of my order and my O2 says I have no products with you.

4431AG by Level 1: Joiner
  • 218 Views
  • 1 replies
  • 0 kudos

Prime Benefits Cancellation

Hi, I have just cancelled my free 3-month Amazon Prime benefits with O2 and I would like confirmation that I will not be charged on my next bill for it. The reason I feel it necessary to ask this is because I have previously cancelled Prime benefits ...

jalmo33 by Level 1: Joiner
  • 496 Views
  • 4 replies
  • 0 kudos

Student Discount removed, new code "Already used"

I recently recieved a text and email stating my student discount has been removed, it went through as an order for some reason. I went back on to Unidays to re-apply and it says my code has already been used. Anyone know if and why they revoke it?

SThistles by Level 1: Joiner
  • 321 Views
  • 1 replies
  • 0 kudos

Cut off

I’m in Spain, missed a bill and my phones cut off. Tried to pay the bill and before I log in I must do a security check and I can not receive ******ing messages. AGAIN

Jacob089 by Level 1: Joiner
  • 285 Views
  • 1 replies
  • 0 kudos

I would like to speak about my contract please

I haven’t been able to call 8002 or through landline as I don’t use it.i need to speak to somebody regarding not being able to call out.i have medical issues and need to call relatives 24/7 if needed.please could someone call my back as my o2 app log...

Want to end contract

Had the sim to make virgin contract easier never used it and now I don’t want it

Dorra by Level 1: Joiner
  • 252 Views
  • 2 replies
  • 0 kudos

New order made

I've just got a new tablet but I've spelt the email out wrong so I can receive any emails can you help change it. Its a new order being prosses

April090 by Level 1: Joiner
  • 226 Views
  • 1 replies
  • 0 kudos

Resolved! New mobile number

Hi I need a new mobile number for my monthly contract. The current one I had switched to Vodafone through work as everybody has that number.