Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! final bill

Does anyone know if I am in credit at the end will I be refunded automatically by 02 - they say I dont owe anything but do not say whether or not they will refund me!

No 4g Samsung galaxy

I have a Samsung galaxy s8 plus and up till a week ago I had 4g constantly but now it won't find 4g anywhere I go. I have tried turning it off and off again with internet enabled and disabled but still can't get 4g back.

Resolved! pay monthly account termination

hi, just one quick question how do i go about terminating my pay monthly contract. i have just one more payment left on the phone..

Resolved! O2 payment

Hi guys. O2 took 144 pound out of my account just now and I need it back to pay bills. I didn't have 144 pound I only had 115 will it come back today ?

Resolved! i dont want to renew my contract

How do i go about letting o2 know i dont wamt to renew contract when it runs out next month. davy

ifitness

I have two mobiles that I pay for with O2.My daughter has just informed me that she has been charged £3.00 for an unknown, undownloaded app.I then checked my phone and noted that the same was charged to my bill.Totalling £ 6.00.Whats going on O2 on l...

Resolved! Abroad

Hi, can I now use my phone abroad with no extra charges and do I have to set something up before I go?

Resolved! some questions for the international sim

I have a few questionsAnd if anyone knows anything that might help me, I would appreciate it. I'm basically looking for the cheapest or best deal to call abroad. USA specifically. Today my tarif switched to the o2 unlimited, which is basically the in...

2 FAQ's to help understand the new EU roaming rules.

The 2 Faq pages linked below should help you understand the rules o2 must follow . https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/using-your-mobile-abroad the uk regulators https://ec.europa.eu/digital-si...

Resolved! PHONE BARRED

Hi.I received a replacement sim on 21st June.After inserting the new sim card i could not make or receive calls.I called customer services and ended up in S.Africa where the agent went through all the preliminary checks and he came to the conclusion ...

O2

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