This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237218 Views
  • 2 replies
  • 2 kudos

Lost Phone

Good Afternoon, I have lost my phone and unable to log on to my O2 account as it is asking for a pin to be sent to my phone which is lost. Is there another way I can access my account to order and new sim an phone? Best Regards,Andy.

Resolved! I've paid half my bill- will that allow me access to my phone again?

I'm on pay monthly- and currently I've had many bills to pay. My bill which is usually £33-34. But after 2 months of no payment is now £66. I've paid £35 because that's all I can spare. But I was just wondering will my phone be turned back on, as in ...

Anonymous by • Not applicable
  • 4955 Views
  • 9 replies
  • 0 kudos

Porting gone wrong - urgent help needed

Hello, I am new to the o2 community. I am having serious issues with the porting of my phone number from Vodafone to o2. The porting process was initiated yesterday (Tuesday) as I lost my Vodafone service in the morning. By the evening, the porting h...

JadBstl by • Level 1: Joiner
  • 1942 Views
  • 8 replies
  • 0 kudos

Typical internet usage

Hi, I am wanting to find out on average how much data I am using please? The app is not particularly helpful and doesn’t seem to have any in depth detail of my internet/text/call usage. Thanks,Sarah

Resolved! Billed for airtime I’ve not used

I’ve just received my bill which says I’ve used just over £40 of airtime which isn’t on my plan, as far as I’m aware I haven’t…..can’t find any way of speaking to a human but am not paying until sorted

Hvpoppy by • Level 1: Joiner
  • 141 Views
  • 4 replies
  • 0 kudos

Compensation

Good afternoon, I'm am looking for some form of compensation due to the signal mast being down for over a month now. I have 4 lines with O2 and have not been able to make a normal call from any of the lines from my home or surrounding areas. We still...

Vg86 by • Level 1: Joiner
  • 89 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top