Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237273 Views
  • 2 replies
  • 2 kudos

Resolved! Upgrade failure

I thought an O2 upgrade on Refresh would be simple but was defeated by the hurdle of wanting my new phone delivered to my work address. The system wouldn't recognise the postcode of an address which I use for pretty well everything I buy online, and ...

Anonymous by Not applicable
  • 4048 Views
  • 2 replies
  • 0 kudos

Resolved! KEEP MY NUBER

TRYING TO KEEP MY NUMBER I GOT PAC NUMBER WHAT DO I DO NOW

JBOSY by Level 1: Joiner
  • 2640 Views
  • 4 replies
  • 1 kudos

Resolved! O2 Mobile Plan suddenly not working?

Good Day, So today, at around 1PM, my phone just stopped working. No calls or data service. I'm missing out on crucial things I have to get done. I charged up my account several days ago, as indicated below in the picture. Please help me get this sor...

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Resolved! Phishing or legit O2 text message?

Hi, Received a text today from 02UK ( no space) saying "you're whizzing though your data. And you have almost run out. To see where its gone just open my02. Get the lowdown: [link removed]". Stupidly i clicked on the link as i ended my contract last ...

Anonymous by Not applicable
  • 3598 Views
  • 7 replies
  • 0 kudos

Resolved! request phone to be unblocked

On Sunday the 15th October I requested [Removed] to be unblocked,(moving to BT) I was advised it would take £15, at that time i had £17 & odd pence on my phone and the operator told me everything was fine and would text me with the no required to hav...

Anonymous by Not applicable
  • 1026 Views
  • 2 replies
  • 0 kudos

Resolved! Changing your tariff

Hi there!Quick question! I wanted to change my tariff from 2GB to 6GB. If I change it now will I get the extra 4GB now or when my next bill comes through? Thanks!

Anonymous by Not applicable
  • 1182 Views
  • 2 replies
  • 0 kudos

Resolved! Direct Debit

How do you change the direct debit details for your O2 account?

DW1 by Level 1: Joiner
  • 1681 Views
  • 5 replies
  • 2 kudos

Resolved! personal data request

Requesting a personal data from O2 what I will get all messages including deleted ones all cals including deleted ones please ????Thanks [all in capital letters edited]

Marios1 by Level 1: Joiner
  • 1611 Views
  • 3 replies
  • 0 kudos