Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Voicemail stopped working

Hello,On Friday a voicemail message was left and my iPhone notified me 12 hours later. Now it doesn't work at all. People can't leave a message and it just cuts you off.I have phone o2 customer service and tried the ##002#. Which didn't solve it.Also...

Resolved! Mobile data roaming

Recently purchased i-phone but not able to access mobile data roaming even though access and password are entered...??

Resolved! Sim only

So as the live chat is down for me.My contract is finishes on the 21st may 2018 but they want to keep charging me full rate for some reason. I want a sim only deal now someone please help

£`1.50 a month for a VAT invoice?

Apparently the only way to receive a bill without "This is not a VAT invoice" on it and instead, a VAT number, is to shift to paper billing at £1.50 a month. Is this correct. It is what Customer Services told me. If so, would someone from O2 like to ...

Resolved! Cut off

Hi i have been cut off but my 02 app shows me i have nothing to pay ?

Paid bill but still being told im overdue

I paid my bill this morning but still recieving messages to say my bill is overdue

Resolved! Keep getting calls on behalf of my local store

Hi everyone,its really strange what has been happening lately.On the 1st of May i received a call while i was in work and i couldnt answer.Next thing i receive a text message saying " its a call on behalf of my local o2 store.You are due a review of ...

Resolved! Need to complete agreement

I'm supposed to be completing an agreement in My o" by 10pm but cant find the agreement

Resolved! 2 contract phones, close 1

Hi , I had an additional phone contract put in my account for my partner. Now weve split im left with 2 contratcs (after 4 months of getting the phone). how do I get this back to 1 without incuring further costs? thanks

Resolved! No cap on my son's number??

I just got a £120 bill on my son's number because he sent 800 text over his 500 allowance! His bill should be £12... Needless to say I'm absolutely appalled that I was not made aware that he was spending 10 times over his bill nor was there any cap o...

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