Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! First montly payment

Hi, I have recently set up a pay monthly plan consisting of £32 for the device & £38 for the airtime. I’m due a payment tomorrow and I was just double checking if my payment tomorrow will be just the airtime and then my first full payment will be in ...

Resolved! What's the abbreviation NOR on international data charges

I've been charged over £30 for using data, under a place abbreviated NOR. I've only been to ireland, and know that abbreviation as Norway. I am so confused. I've put in a form to investigate this, but I can't help but wonder what NOR stands for, and ...

Resolved! Can't make payment

93,60

02 signal gone but network says working fine

My elderly mum lives in a rural area but has always been able to get a good signal until now. For the last 2 weeks the signal has gone. We've switched phones off and back on and tried 4 other different makes and models of phones but now none of them ...

Resolved! How do i cancel my contract?

I've been in my o2 contract for 24 or 25 months now and i have a different sim with o2. I still have my other one running and i am continuingly being charge for it even though i thought it would just automatically end. How do i fully cancel it? I can...

Resolved! Advice please

S8 plus think i got hardware problem?Line appears down screen glows green but rainbow colours mostly.. of its time spent showing .. but also disappears??It's within warranty time so would carphonewearhouse just swap do do you think or can I cure it w...

Resolved! O2 Travel Inclusive Zone Bolt On

Someone please help me out here before I lose it... I am travelling to Australia next month. After some digging, I discovered the O2 Travel Inclusive Zone Bolt On. Now, I have looked at a couple of articles (from the O2 website), which suggest you ge...

Huwaei P10 - out of stock?

Ordered new phone (upgarde) on last sunday. Being told thath my phone will be ready to collect on 18th. Went on 19, wasn't in. Spoke to guy on o2 chat, he said it's on way and will be in store on 19th 5pm. Ok then. Spoke with o2 guy on chat again tod...

Request

My SIM card not working can you tell me how I do it’s more then one month

Resolved! Change from data to calls

A few months ago, my contract was up and I decided to keep my phone and upgrade to an iPad instead. The problem was that this meant I went from a calls tariff to a data tariff which was applied to the phone number that i’d had for years. I now realis...

O2

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