Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! No 4G roaming in New York

I've just been to New York. My friend on EE had 4G but I only had 3G. O2 Guru on chat has told me that O2 only delivers 3G in the US. Is this correct?

Voicemail

Hope someone can help as not having much luck with cs as I amNot confident they know the answer , I have searched and seem to find conflicting info, i am about to travel to Egypt that does not come under any of o2 travel bolt ons, if I were to divert...

Resolved! Extra charges

Hey, I got a charge of £12.89 for calls and texts - I was told it was because I wasn't in the UK - I live about 5 minutes walk from the Irish border in the North of Ireland so I can only assume that the network changed to the republic network. I thou...

Resolved! Give notice to cancel contract

My contract ends in August So i want to give notie to cancel as I have gone to another network and no longer want to be an 02 customer.

Resolved! family plan and free tablet

I have texted 21500 twice now (13th June and 25th June) for the family plan loyalty been told twice will be in contact within 3 days still waiting. I was also told i will recieve a free tablet in the post heard nothing of that since purchase on the 8...

Resolved! help i losst my phone!

O2 web chat is down! please help....what do I do?

Resolved! Lost sim card

I have lost my sim card, i need to cancel the current one and get a new one. How do i get a new one?

Resolved! Making payments

I thought i tried to pay my monthly bills early, but it looks like i've made an extra payment. How can i tell? Thanks.

Resolved! SIM only at end of contract

My contract is ending soon. I planned to change to another supplier but, if I stay with O2 but change to a SIM only plan will I keep the same SIM card? Thanks.

Resolved! Free Tablet?

I recently upgraded to refresh and was offered a Samsung tablet. First bill payed, how do I claim this now?

O2

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