Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237646 Views
  • 2 replies
  • 2 kudos

Resolved! 02 Open & Mobile Broadband

Hi All,I’ve recently taken out a Mobile Broadband contract and registered for o2 Open.My issue is that when I log into o2 Open, the Mobile Broadband contract is showing up as a Phone Contract; which I can see becoming an issue when I upgrade my actua...

TViney by Level 1: Joiner
  • 4517 Views
  • 15 replies
  • 0 kudos

Resolved! Cracked screen

I have a cracked screen and need it replacing, do you replace in the shop as I need my phone for work purposes, I have Acc damage insurance with yourselves

Bev100224 by Level 1: Joiner
  • 3270 Views
  • 5 replies
  • 0 kudos

Resolved! Paying the bill early

My bill isn't due untill 26th. And as I get paid every 4 weeks could I pay it early? I remember before they Said if I paid it early it will spread over the whole contract, but I've seen on the app to pay the bill early. If I do this will it be paid f...

Resolved! Call history

Is there anyway of seeing my full call history? I have it on my iPhone for the ast month, but if I want to go back further I can’t seem to find it. The bills only show what would have been billable calls and the number I am trying to find when I call...

Basyk by Level 1: Joiner
  • 4321 Views
  • 6 replies
  • 0 kudos

Resolved! Leaving 02

It saying I can upgrade now, but there are no deals that suit my daughter who is 13, the 02 deals are really expensive. When we took the sim only deal her phone was still really good, but now over 3 years old, she requires a new phone. Her contract r...

Cj21 by Level 1: Joiner
  • 7206 Views
  • 4 replies
  • 0 kudos

Woah, woah, woah... you went and did what?!!

So, inserting one of my sims into a phone today to check something and I quickly notice I have no data connection, do the usual steps to get it running and still nothing. So i try to call one of my other lines.. "all your calls are currently being di...

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viridis by Level 56: Guvnor
  • 4572 Views
  • 15 replies
  • 1 kudos

Resolved! Huawei P20 Pro stock

Does anybody on here know when the next shipment of P20 Pros are arriving at O2? I upgraded on th 10th May with O2 promising next day delivery. Then 2 hours later (once they'd taken my money) I get a text saying it is out of stock... I have tried onl...

rikhindle by Level 1: Joiner
  • 3118 Views
  • 8 replies
  • 0 kudos

Resolved! getting a new O2 contract

I'm on a data & calls only 12 month contract that has just expired. Going to get a phone & contract deal on line (through Mobiles.co.uk) - still with O2. Do I need to do anything to keep my number - or will it happen automatically?Cheers

fransafe by Level 1: Joiner
  • 1515 Views
  • 3 replies
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Cannot call or text from Italy

Hi All, In Tuscany and cannot text/call. Issue - not registered to a network. Also cannot get through to LiveChat/WebChat. And cannot find a way of contacting customer services as phone does not call out. Any suggestions most welcome! Isolated in Tus...