Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Premium and i formation services

I have been getting charged over 3 times now for international and premium rate numbers that i have not subscribed to and was told o2 can block these is that true.If not how do i stop this happening

Resolved! I am traveling to china and Hong Kong

HiMy account have bar limit?I want to travel to about china and Hongkong my phone is activated?

Resolved! Text Message Character Limit

Does anyone know if there is a character limit on a text sent to Ireland. Thanks

Resolved! Can't make or receive calls while in spain

I arrived in Spain yesterday from the UK and I can't make,receive calls and also no internet on my Samsung S9. I was told that I can you my phone in Europe like I do at home. Please advice me on what to do. Thanks

Resolved! bills

hello.its any chance get bills by post

Resolved! Poor network 4g speed..

Hoping someone can help please? I'm in the Newport area (S. Wales) and my network speed is very slow, averaging 500-600kbs. According to O2, network is good with no repairs/faults. My phone (Samsung S9) struggles to load YouTube/Instagram it is that ...

Resolved! Overcharged

I am on holiday in Morocco and bought a bolt on for £4.99 a day so I can use data in non-EU countries (Morocco) but I have just got an email saying I have been charged £140 over my standard bill this month already! Anyone know how I can sort this. Th...

Resolved! Phone Warranty

Hi,Recently been told that warranty is void if there is any visible damage on your phone with O2. Can someone confirm if this is correct? I dropped my phone a while back and it has damage to bottom corner but have an issue with phone software and wor...

Resolved! Being charged for WiFi abroad

I have just been to Turkey for 2 weeks and switched my data roaming off before I even left the UK. However, I have come back to find out that I have been charged £4 per day whilst out there even though I didn't make any phone calls, send any texts or...

Resolved! Phone only contracts

Do O2 do a phone only contract, so no airtime plan is needed?Cheers

O2

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