Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Anyone else suddenly started getting nuisance calls from Mali?

Hey!All of a sudden, for the past three days, I have been PLAGUED by weird calls from Mali. It's those things that when you answer it's silent.I reported it to someone on O2 live chat. They say they can't block these calls. The only thing I can do is...

Resolved! Window crack

When I take contact I have program with repair crack phone free, Becouse now my Samsung note 8 crack I need repair .. can o2 tell me how I can send or get that service... please

International Bolt On

Hi Guys, when did this International Bolt On become available for £3?

Resolved! Refund

I have recently been sent my final bill from 02 as I’ve moved to sky. I have credit on my final bill and was asked to ring 03448090202 to arrange the refund to my bank where I would need my card details to hand. I rang but as soon as I explained why ...

Resolved! Black Friday Deal with current contract help..

So basically my wife is with o2 & has 1 month left on her current contract, but has seen a great Black Friday deal on Mobiles .co .uk website for a new phone/contract which is also on o2 (a 24 month deal) that she wants to take,After she pays her las...

Resolved! How do I cancel O2

I have recently moved to Australia and I'm struggling to pause/cancel my o2 account. I can't enter a store because I am already in Australia and I would rather not call because it will cost me a lot of money to do so Please help!

Resolved! Cancel order.

Hi. Can you tell me how i can cancel my order if I arledy start a check-in? It's showing me that I have to pay 399£ not a 90 as I thought it will be. I arledy pay 89.99 and now it's asking me to pay another 250£ for deposit.

Resolved! To complete order

I am a customer since September 2018, before I get my plan 02 asked me to pay for £200 in order to complete my order, so the amount was taken from my bank account. Now, I noticed in my bill that there’s no indication of the said amount, and if I’m no...

Resolved! Data/whatsapp

Hello, i don't know if anyone can help me but my phone is showing i have 4G but my data isn't working so i cannot get onto the internet, send imessages or use whatsapp...is this happening to nayone else or does anyone know how to help atall please? i...

Resolved! Premium Rate message

Hi,On the 19th November I received a message from 89999 and it said "to access your latest MegaPromo holiday discunt alerts visit our site at (web site removed)"At the time I didn't think anything of it and assumed it was some kind of spam message th...

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