Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237502 Views
  • 2 replies
  • 2 kudos

Upgrade

Hi.I can upgrade but I want to keep my existing phone and sim. I have picked the plan but then I get the option of built in chip or traditional sim. But then the next section says use my existing sim so I assume I go for traditional sim and then use ...

Resolved! Why is O2 top up data so expensive?

Occasionally I need to top up my data as it runs out when I'm away from home. I find the pricing absolutely ridiculous. The incraments make no sense.100mb - £3!!500mb - £6!!Is everyone happy to pay this?How can a 1gig monthly bolt on cost £5 but a on...

Anonymous by Not applicable
  • 7801 Views
  • 8 replies
  • 1 kudos

Free Beats headphones with iPhone pro max 15

Upgraded start of May, still waiting on my voucher code and have contacted customer services 3 times! such poor customer service. how do I get this code? thanks

Kelly118 by Level 1: Joiner
  • 292 Views
  • 1 replies
  • 0 kudos

Account canceled

my account has been canceled but not by me, i am left with no service and losing the number that ive had for over 20 years, i really need a pointer here were to get this undone, any help welcome

EddieM by Level 1: Joiner
  • 237 Views
  • 2 replies
  • 0 kudos

Sim not arrived in post

Hi, I purchased iPhone 13 under monthly plan… sim has not arrived… email said it was sent last Tuesday…. Can I change to eSIM?

Lana2504 by Level 1: Joiner
  • 259 Views
  • 2 replies
  • 0 kudos

monthly payment

[ have got a message to say my contract has finished and my payment is going up to £34.43. as i am 76 i dont need so much data can i go back to a cheaper tariff

kay47 by Level 1: Joiner
  • 272 Views
  • 2 replies
  • 0 kudos

New device order

I would like to ask how long serious for an order I have placed 

Paulalou by Level 1: Joiner
  • 164 Views
  • 1 replies
  • 0 kudos