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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 241719 Views
  • 2 replies
  • 2 kudos

mobile restriced for non payment of bill

looking for advice here, I owe around £70 which I plan to pay on 20/12/18 per advice of guy on phone who said once balance cleared the phone will be reactivated. I have received an email from O2 today demanding final bill of £320!!! Is my phone and n...

xox20 by • Level 1: Joiner
  • 1278 Views
  • 7 replies
  • 0 kudos

Resolved! No Network Coverage - Most Importantly - NO UPDATES

Not a happy O2 Customer right now, I am unable to make or receive any calls or texts and I have no data. I do hope that o2 will be refunding their customers for loss of services.

Resolved! Network & Data

This is absolutely ridiculous the issue has not been fixed yet! This is not the first time this year the network has gone down!! Not only have i lost a days work as completely rely on my data but this has made me rethink to renew with O2 as this has ...

Iceyes by • Level 1: Joiner
  • 1145 Views
  • 4 replies
  • 2 kudos

Resolved! Compensation

I have 3 sim only sims with you . I need compensation as none of them where in use all day and most of the night.

Charlene by • Level 1: Joiner
  • 1797 Views
  • 5 replies
  • 0 kudos

Resolved! Compensation

Hi what compensation will I be receiving for not being able to use my phone. My phone not working caused me alot of distress as my children where having contact with their father. Who was unable to get in contact with me???

Kappy by • Level 1: Joiner
  • 847 Views
  • 2 replies
  • 0 kudos

Resolved! Compensation

After the service provider has been down for a couple of days - I’ve been seeing a numerous amounts of people receive emails regarding getting compensation in the new year? From o2 themselves. Am I the only one who has received nothing regarding this...

Amber1 by • Level 1: Joiner
  • 2229 Views
  • 17 replies
  • 0 kudos

Resolved! Service disruption

Hi, my service was down yesterday including calls and texts, I had no service for most of the day, missing an important call from my daughters school trying to inform me that she had been hurt! I haven’t been contacted as one of your threads suggests...

Bex by • Level 1: Joiner
  • 1141 Views
  • 6 replies
  • 0 kudos

Resolved! Not account holder

Hi, I am just looking for advice I haven’t been able to get much help from o2 and wondered if there was any other way of going about it. I pay for my own and my brothers phone contract and have done for a few years but the account wasn’t opened by my...

Mm by • Level 1: Joiner
  • 1522 Views
  • 6 replies
  • 0 kudos
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