Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237794 Views
  • 2 replies
  • 2 kudos

Resolved! Just Joined and wish to keep Number

Can some one help. I have just left EE and joined O2. I wish to keep my old number so filled out the form online with PAC code etc. on Thursday and have heard nothing from O2 regarding the number change. Is this normal and do I just have to wait. If ...

GarethF by Level 1: Joiner
  • 2532 Views
  • 11 replies
  • 0 kudos

Resolved! Leaving

I am trying to find out cost of cancelling contract. I was told it was 4 monthly device plan which I understand but then added to that is cost of monthly air time bill pro rata. Do they mean 4 months of normal airtime bil

marindy by Level 1: Joiner
  • 851 Views
  • 3 replies
  • 0 kudos

Resolved! End of contract

I would just like to know if my contract will continue once its ended or will i have to let you guys know i no longer wish to carry on with it once its done?

Nicolle by Level 1: Joiner
  • 954 Views
  • 3 replies
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Resolved! Early cancellation fee

I requested and used a PAC code over two weeks ago and I was wondering when the termination fee gets taken out the bank and my account gets closed?

Resolved! Conflicting Contract End Dates

Speaking to 02 on the phone today and they tell me my contract does not end until the 20th January. However, everywhere I look on my 02 it tells me my contract ends on the 20th Decemeber. I feel like I am being cheated out of another month. Has anyon...

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Resolved! Cash back claim

Hi All, I recently upgraded my phone to a Samsung Galxy s9+, and part of the offer was the ability to claim up to £150 cash back, but I have received no information on how to go about this. Would anybody here be able to point me in the right directio...

ZM92 by Level 1: Joiner
  • 10750 Views
  • 8 replies
  • 0 kudos

Resolved! Setting a cap

How do I set a cap on spending?

jdcowie by Level 1: Joiner
  • 1040 Views
  • 3 replies
  • 0 kudos

Resolved! Parking at the O2

Do i get free parking at the O2 still for concerts like i did a year ago please

tugboat by Level 1: Joiner
  • 803 Views
  • 1 replies
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Resolved! Upgrading my phone

Hi there! I have upgraded my phone and have paid off my previous phone which I’m keeping for myself,I am giving my upgraded phone to my daughter for Xmas,it has come with a new sim so do o need to get a new sim for my old phone now or can I keep my o...

Joanna1 by Level 1: Joiner
  • 918 Views
  • 3 replies
  • 0 kudos