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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237238 Views
  • 2 replies
  • 2 kudos

marketing preferences

Getting fed up with the maketing texts I keep getting from you. Can't find any options for turning these off in My O2

Physical sim not working after esim deleted

Hello, I have tried to delete my eSIM as I didn’t want this option. My physical sim is not working and I am now without any phone service

Billy7 by • Level 1: Joiner
  • 1794 Views
  • 2 replies
  • 0 kudos

New sim only contract

Hello I’ve been quoted £10 a month for a sim only 24 month contract, 10gb data and unlimited calls and texts. I’ve been in phone over an hour and now got cut off!! I can’t find the deal in my 02, is there an alternative was of getting the deal or am ...

Linda123 by • Level 1: Joiner
  • 336 Views
  • 2 replies
  • 0 kudos

fraudulent use of my account?

My latest bill shows a series of text messages sent to a number I do not recognise. Can you help identify who the number belongs to?

Lizziel by • Level 1: Joiner
  • 268 Views
  • 2 replies
  • 0 kudos

Cancelling my contract

I am looking to cancel my contract as i now have a phone with my business and no longer need this one. Regards, Warren

Wasmondo by • Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos

Bill

Hi, I am unable to understand my current bill. My tariff and Disney+ comes to just over £12, my current bill is just over £18, I am sorry but I don't understand how this amount has been calculated I know the price of Disney is changing. Would it be p...

Swerv691 by • Level 1: Joiner
  • 294 Views
  • 2 replies
  • 0 kudos

Can’t afford bill

Had my bill through and it’s double I paid last month now I have to pay over 100 this month I have no idea why and really can’t afford that . I’m freaking out please help

Help4211 by • Level 1: Joiner
  • 317 Views
  • 3 replies
  • 0 kudos

Resolved! New Contract.

Hi All,just need a bit of Info, I have just got a new monthly contract but not sure about it.It's £8 a month for 12 months, unlimited Texts unlimited Calls but only 1 GB but I'm sure the lady I was talking to said the Data was or would double to 2GB,...

Contract

Hi can I pay out of my contract?

Luke27 by • Level 1: Joiner
  • 168 Views
  • 1 replies
  • 0 kudos

Upgrade

Hi.I can upgrade but I want to keep my existing phone and sim. I have picked the plan but then I get the option of built in chip or traditional sim. But then the next section says use my existing sim so I assume I go for traditional sim and then use ...

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