Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 239478 Views
  • 2 replies
  • 2 kudos

Resolved! Cancel order.

I placed an order for the phone. I did not receive it. I called three times and always promised to solve the problem. I do not have a phone or sim cards. I bought a new phone somewhere else. The contract did not come to fruition due to the fault of t...

Gonia by Level 1: Joiner
  • 2036 Views
  • 10 replies
  • 0 kudos

Resolved! Ugrade and "This promo code can't be used with this order. Remove it to continue." error for O2Open

The "Go to Checkout" button disappears when I add the Promo code for my O2Open discount, despite the promo code being applied - trying to build an upgrade here... Frustrating, will try again in the morning. Code is only available wit Online or Teleph...

2019-01-13 23_19_57-O2 _ Upgrade _ Basket.png
pgn by Level 77: Grand Master
  • 3274 Views
  • 5 replies
  • 0 kudos

Resolved! Account holder change

How do I change account holder when doing upgrade

Mazzy_45 by Level 1: Joiner
  • 1384 Views
  • 5 replies
  • 0 kudos

Resolved! Chat

Has anyone attempted to contact O2 using Chat, today (Tuesday 21/8). There's a window that pops up, but nothing in it.Windows 10 - Firefox - ABP disabled on site....

M & j acquisitions

I am told by o2 when I enquirer about details of my account that they cannot tell me unless I can give them the name on my account. This I am unable to do as it would appear to have been changed to a business name by m & j acquisitions . So, under th...

German by Level 1: Joiner
  • 1450 Views
  • 6 replies
  • 0 kudos

Resolved! O2 Open Discount

Hi, my contract finished last month and I am keeping my phone but looking at a sim only deal, when I got my bill this month I found out that my open discount has ended because my contract has ended as well. The problem that I have now is that when I ...

JeffP69 by Level 1: Joiner
  • 958 Views
  • 2 replies
  • 0 kudos

Resolved! Returning Phone Query

Hi all. I got a new Pay Monthly contract and have tried the phone for a few days, I'm not enjoying it, I did like it in the store but day today usage has made me realise it just isn't for me. I think I'd rather go back to the handset brand I know and...

Anonymous by Not applicable
  • 822 Views
  • 2 replies
  • 0 kudos

Resolved! Paying out o2 refresh contract early?

Hi - before I start I just want to say i've read the guide on how to cancel a contract but im still slightly confused. Basically my contracts up on the 26/02/2019 (which is my bill date) and its giving me the option to upgrade for a fee of £50 (my de...

azzyb123 by Level 1: Joiner
  • 1750 Views
  • 6 replies
  • 0 kudos