Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Access abroad

Hi, I travelled on Sunday abroad and I forgot to call o2 to open my SIM card for abroad services. I want to be able to receive calls from the uk or other countries.

Cancel service

Hi there,I want to cancel my service

Double subscriptions

I appear to have double Disney subscription through o2. How do I cancel one of them?

Cancell contract

I want to cancell my contract

i need VAT Bills

My bills are now VAT Inclusive but I Need VAT Bills. I cannot find a live chat to discuss like your website keeps on telling me to?

Cancel an Extra

I want to cancel Disney extra

New contract

I currently have a contract with yourselves but want an additional contract with sim only starting January 2025. How would I go about getting this

Ultimate plan roaming not working outside EU

Hi, I am on the new ultimate plan and my data roaming is not working when in the US. Data starts to work for a minute and then stops for 24 hours and works again for a minute then stops. I have contacted support with no resolution yet. If the plan is...

Been with o2 past few years but they say I'm not

Hi, me and my dad have been with o2 for a good couple years, When we contacted o2 regarding other queries, they asked if we want to renew contracts. They said it shows up on their system that we haven't had a contract with them for past few years. We...

how do i cancel my contract

im out of contact and wish to leave but i can find how to ..ive logged into my02 but still cant find it please help..driving me mad

O2

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