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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237591 Views
  • 2 replies
  • 2 kudos

Bill

Hi, I have paid my bill but it says I need to pay another bill so I can get all access to my network but it doesn’t show me how much to pay

Receiving texts while in Europe Zone

Hi. I'm sure I used to get texts sent to my UK O2 number while in Europe Zone (specifically Guernsey). But for a month or so, I notice that's no longer the case. I checked my settings and roaming was turned off. Does roaming apply to receiving texts ...

O2 disconnected my number in error, a month ago.

O2 disconnected my number in error, a month ago. I use this number for work and despite spending hours talking on the customer service line they are still saying 3-5 days more to wait.Who can I contact to talk about the bill I have just paid for a se...

O2 Europe zone

I have never been previously charged for using data in Cyprus now I am . Why . Cyprus in the Europe Zone

Auldy19 by • Level 1: Joiner
  • 80 Views
  • 1 replies
  • 0 kudos

Phone

Hi i was due to have a phone delivered today and still no update etc

KaylyR by • Level 1: Joiner
  • 65 Views
  • 1 replies
  • 0 kudos

Calling USA

Can I call the USA on my contract 

Rasool by • Level 1: Joiner
  • 95 Views
  • 2 replies
  • 0 kudos

Resolved! Adding a pay-monthly SIM to my account (for another line)

Hello, I'm hoping someone could advise on how to about the following; I want to add another Pay monthly SIM (different phone number) to my account for my daughter to use. She will be porting from EE. Ideally, I want to order it from Uswitch, because ...

StevieG7 by • Level 1: Joiner
  • 348 Views
  • 4 replies
  • 0 kudos

I wish to cancel my contract

I wish to cancel my contract **personal details removed** [mod edit: these posts are available publicly so we've removed some personal details, thanks]

vetlale by • Level 1: Joiner
  • 94 Views
  • 1 replies
  • 0 kudos

I can’t apply my discount

Hello, i am unable to activate my blue light 25% discount, I have been verified but it won’t allow me to complete my application

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