Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

How to get invoice?

Hello, I have recently bought a handset from O2 online, however I haven't received an invoice for it. Customer service promised to email it, they never did. So I was wondering, how can I claim AKG headphones from samsung without an invoice as I am st...

Resolved! Upgrade woes

Hi all, I’m looking to upgrade and I’ve found a contract with CPW for an iPhone X 64gb £38 per month and £249 upfront. They’ll give me £305 for my phone. O2 direct similar contract will cost me £300 more over the 24 month period.I’m currently on a si...

Damaged Phone in Costa Rica it doesnt work.

I had my phone ran over today here in Costa Rica.. I am a pay monthly customer and have insurance.Ho do I go about getting a replacement as i reside in Costa Rica for the next 3 months.

Resolved! Cancel Order

Hi Can you please cancel the following order ms-3113613186 Thanks

Resolved! I would like to request my PAC Code

I would like to get my PAC Code to change my number over to a different netwrok.

Still cant redeem my Netflix offer. What is going on?????

21 days in for me now and no email about my offer. Also tried doing it manually through the supplied link in other posts with no joy. Goes through the verification and says go to netfix and the offer is automatically added but nothing happens or gets...

Why can't I purchase more than one item at a time online?

Not applicable

Network settings

I have a new, unlocked iPhone. I have inserted the sim and applied any updates, but it is not connecting to your network. I cannot make or receive calls or texts. I have removed the sim and reinserted it.

Resolved! Charged £4.50 a week subscription to zapwin

I'm on a pay monthly contract with o2 and I just recieved this text :FreeMsg: Thank you for subscribing to www.zapwin.com for £4.50 every week from Wahoo Limited until you text STOP to 83463. HELP? 03300538652At first right I'd say it was a scam and ...

Resolved! RESIGNATION

Hi, I have left the UK, I have tried to contact O2 by email but any attempt ended in a failure.So, if someone here could help to proceed with the blocking of my phonenumber and stopping the service contract, it would be a great succes. I do not want ...

O2

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