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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
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Stuck at Credit check help?!

I've been a long-term Virgin/02 customer with my phone registered to my Dad's account. I'm now trying to get a new phone upgrade and have it set up on my own, new account. I wish to keep the number, so will do the transfer of ownership. However when ...

nicwils98 by • Level 1: Joiner
  • 465 Views
  • 1 replies
  • 0 kudos

Cancel Contract

I have lost my phone and have not received the promised replacement sim. O2 is a complete waste of time and money and I want to pay off my contract and cancel the contract.

ACESRR by • Level 1: Joiner
  • 218 Views
  • 1 replies
  • 0 kudos

Order

£30 deposit still pending no email or text with confirmation 

Cancelling contract

I do not wish to renew my contract because it has more than doubled in price. What is the procedure . Please advise Regards Nick Harris

10cr by • Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos

Student discount

Hello my student discount was never applied to my account how do I fix this ?

7Justyna by • Level 1: Joiner
  • 219 Views
  • 1 replies
  • 0 kudos

Resolved! Being forced to pay for a gift

Hiya this is a difficult situation long story short my partners great nans took out a phone contract for my partner as a Christmas present the contract all in her great nans name address etc and obviously the phone is with my partner however my partn...

calls out stopped

O2 changed by mobile package but failed to bill via my direct debt that has been used for years. away and get back to a letter about non payment and today all calls stopped. cannot call to sort out. Andrew *********** **************[Mod edit: Please ...

My Bill

I want to know if my phone bill will go down in August now i have paid my device plan if so how much will it be i dont want to upgrade yet

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