Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! £7.43 charge on my latest bill?

Under monthly extras, but there is absolutely no explanation as to where this charge has come from?Thanks.

credit check rejected

I wanted to order the Apple Watch online. When I typed my bank card details the answer was "something went wrong"... or something like this. I realised there was a mistake in the system because I didn't change the address to my new address. After I c...

Resolved! Corporate discount

Hi how do I apply corporate discount on my new contract

Resolved! Topped Up, but didn't receive allowance.

So I am on O2 Pay & Go Go Go and I topped up £10 on Monday. It is now Wednesday and I still cannot access the 1000 texts, 150 minutes and 200MB I was promised in the text that I received shortly after topping my phone up. I have also been given an ex...

Resolved! Unlocking my phone

Can somebody help me to unlock my phone i am coming to the end of my contract this month and unsure what i want next i have emailed 02 4 times regarding unlocking my phone and 4 times they have said that they cannot do it for reasons unknown to me is...

Data

Hi,my data yesterday and by 10pm it ad ran out,and only switched it on at 8.30on

Resolved! Transferring my TalkTalk number

I took advantage of the TalkTalk deals and took out an O2 twelve month contract. Two days ago I filled in the form to move my TT number which your site says would happen yesterday. I’ve not heard anything and my old TT sim is still active. Is there a...

Extra phone number on my account

After logging in to my o2 to try and work out why my bill is so much it appears there is another phone number on my account which i do not recognise and am paying twenty pound a month for. Despite several long phone calls in the past where o2 custome...

Live365

Good Evening All, Does anyone else have problems streaming radio stations from live365.com - I have spoken to them and they seem to think it is a problem with a closed port on O2. It works on other networks and WIFI, just not on O2 mobile internet.

Resolved! Apple Watch cellular

Can I use cellular with my pay monthly o2 phone?

O2

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