Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Text

I have received a text saying order NC82669196 has gone through. I haven’t made an order! Can you explain?

Emergency calls pnly

I have an overdue bill but I cannot log on to pay as I can only receive emergency calls so the text to log in will not come through, can you help

Cancel airtime

How do i cancel my airtime plan online

Resolved! Change In Tariff Text

I transfered from Virgin Mobile about a year ago and just received a text today stating that the monthly sim only deal tariff has ended and will now be over double the cost. It still has the original tariff details in my account though. Any ideas ple...

Next thing to do after application being accepted

Hi, I just received a text and an email saying my application to a pay monthly plan is being accepted. And it ask me to login to my O2 to see what to do next. The problem is the I failed to log in to My O2 app, and I cannot find anything that can hel...

Change tariff

I amout of contract and want to change my tariff

Add ons

It say I put a order for more gb but I have not

cancel subscriptions from my bill

Hi, I have apple extras on my bill however I no longer have access to my iTunes account that these are linked to, how do I cancel them from my bill?

money

i went to order a ipad u denied my credit check but took my 28.99 i would like it back

Stuck on Your order is awaiting credit check results after 24 hours

hi i been seeing the same Your order is awaiting credit check results for over 24 so when will i know if i can get the phone ?? since i didn't get a email after 24 hours

O2

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