Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Change Payment Date

Hello, I'm wanting to change my payment date to the 1st of every month to help ensure sufficient funds are available every month in the account to cover my bill. Regards.

İnternational calling

We added our 12 months contract 3 pound to call Turkey but we did not calling Turkey? Why? What could we do to call Turkey? Could we need make an another things?

Resolved! Voicemail Notifications Broken

Hi All,Just wondered if anyone could help?I am no longer receiving voicemail notifications on time. They can arrive upto 2 days after the messages were left if at all. I tried calling the O2 helpline, after spending 20 mins on the phone, they confirm...

Resolved! ZTE MF65M

Hi, I have forgotten my pass word for my internet dongle ZTE MF65M. I have tried three attempts and all were wrong. I want access so I can pair it to my Echo. Many thanks Sammie

Resolved! Second phone to add to contract

Is it possible to get a second phone one for business and one for everyday use

Resolved! Track

How can you track your order?

Resolved! Changing my number

Hi I want to keep my tarif and I would like to change my number how do I do this

Resolved! Voicemail - rejected call

I have an iPhone Xs. If I ignore a call it correctly gets sent to voicemail. However if I click on "decline" when I receive a call, the caller gets a user busy message and gets hung up. Shouldn't the call be diverted to voicemail if click on reject? ...

Resolved! NHS discount

Have spent bext part of 2 hours on live chat to O2 trying to negotiate a new phone contract with NHS discount. At the last second, discount with Live Chat is lost, NHS discount disappears and contract at full cost appears in my inbox. It was interest...

Resolved! Want to Keep Same Number, But End Contract?

Hello, My Pay monthly contract ends later this month. I'm still yet to decide what to do. I was paying around £46 each month for my phone, but would prefer a better deal, and a bit less costly, though may honestly just do pay-as-you-go. Anyway, whils...

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