Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Data roaming

Just back from Tenerife whilst there couldn’t use data. I have iphone6 with O2 sim on monthly contract. My wife also has iPhone provided by and on O2. She accessed data without any issues. My sim used to be on vodaphone network. I checked the mobile ...

Didnt receive any details about my purchase

I made an account and purchased an iphone 11 max pro. O2 took the £30 upfront pay from my bank account but didnt send me any details about my purchase afterwards.

Boku

Pay by phone

Resolved! cost of messaging short code

Hallo, I would like to send a message to LBC : 84850, I get notification saying: "Messages would like to send a message to 84850. This will cause changes on your mobile account"Then options Send or Cancel. Same happens when I try to send a message to...

Unblock a device that I asked o2 to block

I lost and found a old fone and asked O2 to block now I need to unblock it .how?in here online as can’t wait till tomorrow 8am to use it

wahoo london ltd

hi, i was looking at my bill for this month and notice there was a charge in ‘things you’ve brought session’ and it’s for wahoo london - (wapzin scam) that i haven’t used or seen before. i have checked all my bills and i have been charged for the las...

BOKU payment limits exceeded

HiI notice o2 have a monthly limit of £240 boku. I admittedly didn’t realise my spending and realise they let me exceed this to £400 (£350 in calendar month) in a billing period. Does anyone have experience or this or explain how this works?

Resolved! Sms scam Latevia Ltd???

I have had these charges on my phone bill since april 2017! I had no idea until i checked a rather large bill i got one month.. O2 said they stopped it so they could no longer claim but they still are .. £4.50 a week to be exact! Has anyone else had ...

Tablet order

Hi I ordered a huawei tablet from 02, I have received an email saying that the order has been received and the item will be with you before you know it. I also received an email with the credit agreement and that's it I have not received anything els...

Text messages taking hours and days to receive.

Is anyone else experiencing problems where text messages are not received for hours or even days at a time and then multiple messages arrive at the same time.

O2

Forum Posts