Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Remove spend cap - ASAP

Hi all Working at home has me using conference calls from my mobile - meaning I'm unexpectedly about to exceed my spend cap! Been trying to speak to customer services but it's not considered an emergency (which I completely understand) - however to c...

Kept old number but people see new number?

I asked to keep my old number when moving from pay as you go to pay monthly, but some of my contacts see a new number. And ask is this my new number. Other contacts call new number and it says it no longer exists. How can I keep old number for all co...

Click and collect order

Hello I ordered a phone with click and collect before click and collect was stopped and was wondering if my phone will still go to storemany thanks paul

SIM transfer question

My elderly mother has an android phone on a pay-as-you-go O2 SIM.I have just upgraded my iPhone and wish to give her my 'old' iPhone.How do I transfer her number from the android SIM she is currently using to an iPhone SIM and put it on my account so...

Contact

You guys have cut off all my phones and then are asking me to call you... How am I suppose to call you when you won’t let me?! Won’t let me make any payments, live chat is down. This is a joke. Need someone to contact me immediately.

Disney plus offer

Hi, I have just seen the offer for 6 months free disney plus for upgrading..Is the 18 month sim only deal with 100gb of data at £20 a month included in the deal or not? I cant see anything about disney mentioned on it either way?Please help, thank yo...