Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Storage

Is there anyway I can get more storage on my iphone without having to submit bank card details for payment for extra storage/

SIM Only

Hi I am looking to renew to either a 12 or 18 month SIM Deal. It states that after 3 months I can upgrade to a Anytime Upgrade plan - If this was needed before hand would just the 3 months of billing need to be paid or the full 18 months? Also, can I...

Data usage error

My data usage is way above normal and I haven't used the data much. According to O2 I used 3 GB in three days. My average use is under 1 GB. I don't stream videos or anything so I believe it to be an error. Has anyone else experienced this problem?

Transfer phone number from EE

Hi I have purchased a sim only using the key issued by EE to transfer the old telephone number to my new o2 contract. However, this seems to have not worked as yet and the "preliminary" phone number is active and shows under my o2. Is there anything ...

Number Change

Hello.I had a new contract out with O2 on Sunday - my phone got delivered on Monday. While taking out my contact with O2 I got the PAC number off my provider at the time and entered this when asked if I wanted to keep my number. As of yet my number h...

Cash back

How do I calm my cash back on my account

14 day cool off period

Hi, so I bought a phone last Wednesday and I would like to return it as I've since discovered that the contract is longer than other providers for the same phone. I'm still within the cooling down period until 1st April but am aware that all stores a...

Apple tv

How do you claim your free apple TV when you get a new phone

Number porting

Hi, I recently ordered 2 SIM cards and provided PAC numbers. The sims arrived promptly and we were advised that today would be the day for the numbers to transfer rather than the usually Monday.. the data has begun fine, the old SIM cards have stoppe...

melody vr

hi just recently got new Samsung was told before took contract I could have amazon music or prime for 6 months then when got my phone was told I was only able too claim melody vr when I did this they said just download the app and it would let me str...

O2

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