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Pay Monthly

Get help and support from other community members with your Pay Monthly service.

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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Early itemised bill

Is there a way I can get a current itemised bill rather than waiting until the bill date and comes through??

Text message received

Hi I'm a pay monthly customer of O2 in N. Ireland, I've just received a text message supposedly from O2, telling me that I've just sent an MMS, I haven't, (don't even know what one of those is) and to check charges to go to [link removed]. I'm assumi...

Disney Plus for O2 Unlimited Customers

I am on O2 Unlimited pay monthly contract. Can I add Disney+ subscription extra as I cannot seem to see it on the app?

Extra sim

I already have a monthly tariff but wanted to get an extra one- sim only. If I purchase this will it replace my current one or can I have them both?

Charges

Why have I been charged £2.22 for a call I tried to make to Sri Lanka - the call did not answer.Keith

NHS Worker rates

Morning I have been with 02 for well over ten years and have worked for the NHS for even longer.I currently have a S7 Edge with a sim only tarrif. I am looking to upgrade my phone. It there any specific offers and discount at all? Regards Tom

Financial support

What financial support is being offered by 02 during this pandemic? I have been sent home with no pay.

Resolved! Cashback offer

Could anyone tell me how the cashback offer works for the Huawei p30 pro please? Thank you.

Monthly mobile amount

My contract ran out in October 2019 but still paying the same money surely this can be reduced?

Resolved! Help I have a call barred on my phone. How do I unbarr it

I have a call barred on my phone. I need it for conference calls. How do I get the bar taken off please.

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