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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237587 Views
  • 2 replies
  • 2 kudos

No access to my 02 as sim not used and lost

I have just received my bill to my email address which is app not registered to my account so not sure how that happens. I have been trying to cancel this contract but seems impossible. Also need to pay bill but as can’t access my 02-/ don’t have the...

Mh8 by • Level 1: Joiner
  • 256 Views
  • 1 replies
  • 0 kudos

esim

Hi - you have deactivated my sim and now I can't log in to my o2 to download an esim. Please help.

Cognita by • Level 1: Joiner
  • 213 Views
  • 1 replies
  • 0 kudos

Call history

Accidentally deleted call log can I see the calls I made lastnight on my account

Jojode by • Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos

Getting call history

I accidentally cleared call log from phone last night how do I see my outgoing calls on o2

Jojode by • Level 1: Joiner
  • 340 Views
  • 2 replies
  • 0 kudos

No service

I moved to o2 however my mobile is still no serviced . I cannot revived any code from o2 ; make any calls or send a message

Disney+

Disney+

NC7 by • Level 1: Joiner
  • 215 Views
  • 2 replies
  • 0 kudos

30 day custom plan contract

Hi, I’m being a bit dumb and don’t really understand how it works! I upgraded my current iPhone 13 Pro Max to a different device but sent it back and o2 have accepted my return and have by the looks of things put me on a 30 day custom plan contract/t...

Phone

Hi, I just purchased an iPhone 15 on the website and when the payment went through of upfront the page disconnected but its gone through my bank

K13 by • Level 1: Joiner
  • 269 Views
  • 2 replies
  • 0 kudos

Resolved! Re: Cancelling the airtime plan after 24 months

What I have to do if after 24 months I like to cancel my airtime and keep paying instalments for my device plan.I would like to avoid the situation when I will have to pay whole outstanding balance for device plan after I switch to the new provider.

DawidD by • Level 1: Joiner
  • 420 Views
  • 3 replies
  • 0 kudos
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