Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

How to cancel my data plan on my i pad

Hican anyone tell me how cancel my data plan on my iPad, i pay £10 a month for this but i am not using it. I have an iPhone plan. I am out of contract .

New Phone

Hi I want to stay on the tarrif I'm on but add a new device plan is this possible ?

Credit score

Hi dearI took contract sim on sep 2019 . I had 14 days changing mind policy . I cancelled my contract before 14 days now it shows in my credit score that I owe you guys money . I have contacted 02 customer service couple of timeS they are saying my a...

Teleohone

Why is this month's bil same as last month when I have been deactivated for 2 weeks due to the current pandemicPaul Dillon

Changing to a new SIM-only deal but keep same number/sim?

Hi, wondered if someone could help me as live chat/O2 customer services seemingly uncontactable these days. I've been on a sim-only deal with O2 which has now expired. I want to change to a different O2 sim-only plan, but if I try and do this through...

Upgrade plan prices

Hey. Anyone know why I'm limited to what plans I can take out on each of my 2 contracts with o2, they're both for android phones, but one is limiting me to unnecessary and large price plans, or ones that are too small for my usage, but the other show...

Resolved! Family Plan eligibility

I am trying to work out if whether there are restrictions on the individual qualifying tariffs you can add to a Family Plan. I am thinking of setting this up with myself as the Lead on an existing Pay Monthly sim only contract. My husband wants to up...

02 open

I bought a new phone a few weeks ago, and have been giving the option to do 02 open (25%) discount due to working for an employer that has this benefit.Due to work closing due to Corona Virus, I am unable to access the email/ payslip which is require...

Bills after account closed

Hi, I have switched to another network this week as my contract was up and am looking to get pdf bills for cashback claims. I can log into my o2 but my number is not there any more therefore I can not get to the bill page to download them as pdf's. A...

phone hacked

my account has been hacked woke up to missed calls and a message saying my security password has changed and my phone has no network signal so i cant call anyone. can i talk to amyone online?

O2

Forum Posts