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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237870 Views
  • 2 replies
  • 2 kudos

Damaged phone

My phone has been damaged can I get a new one

Amandano1 by • Level 1: Joiner
  • 205 Views
  • 1 replies
  • 0 kudos

Add bolt on won’t work

I’d like to add a bolt on of 12gb but it won’t let me I need it right now please

MiaSlim19 by • Level 1: Joiner
  • 174 Views
  • 1 replies
  • 0 kudos

CHANGE OF TARIFF

Hi iv just changed my tariff with 02 today Do I have to notify u to cancel my existing one tariff??

Dorothy1 by • Level 1: Joiner
  • 278 Views
  • 1 replies
  • 0 kudos

Outstanding balance

I have had a message to say I have an outstanding amount due before my order can complete but I haven’t ordered anything an all my payments are made by direct debit

Debbie12 by • Level 1: Joiner
  • 481 Views
  • 4 replies
  • 0 kudos

No way to cancel and no refund offered.

I moved to the UK 4.5 years ago from Dublin. I needed broadband and opted to get a broadband dongle from O2. I did not need a mobile phone from O2. I still maintained my Irish mobile (Vodafone) and I had been given a work mobile from my new employer....

Stolen iPhone in tenerife

My son has had his phone stolen.Devastated but what does he do as o2 won't talk to him as he is abroad??

Jo1973 by • Level 1: Joiner
  • 241 Views
  • 1 replies
  • 0 kudos

Double Data not happening

So I’ve taken out a new contract 28/6 on the premise that my household qualifies for double data due to the virgin partnership. It’s been more than 14 days so now I can’t cancel, could’ve got a better deal sim only deal with giff gaff (aware they’re ...

Klvt_95 by • Level 1: Joiner
  • 439 Views
  • 3 replies
  • 0 kudos

Leaving o2

How do you leave o2 when I am out of contract. I do not want to ring them as I prefer email or text, I have 5 devices but only need 1 to leave as I no longer need the sim card for my tablet...

Leeberry by • Level 1: Joiner
  • 249 Views
  • 2 replies
  • 0 kudos

Pac numbers

hello i would like 2 pac codes for [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Ksren by • Level 1: Joiner
  • 393 Views
  • 5 replies
  • 0 kudos

Contract

When does my contract end? And how much would I have to pay if I wanted to cancel it?

Michele5 by • Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos
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