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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 230058 Views
  • 2 replies
  • 2 kudos

SIM card

I haven’t received my new SIM card 

Peter13 by • Level 1: Joiner
  • 90 Views
  • 1 replies
  • 0 kudos

Bill query

Hello,I left o2 a couple of weeks ago and have been issued my final bill of £16, (I received a text message with this amount.) However o2 have taken out £80 from my bank account and I don’t know why. And I’m unable to view my bill when I sign in to o...

Rosie35 by • Level 1: Joiner
  • 98 Views
  • 1 replies
  • 0 kudos

Moving to Portugal permanently.

Hey there,I'm currently on a rolling contract with you, but plan to move to Portugal for good. Is there anything you offer / partner networks where I could transition to a contract more suitable abroad?

Daniel88 by • Level 1: Joiner
  • 112 Views
  • 1 replies
  • 0 kudos

Billing

Hi I actually paid the wrong bill today instead of paying off my device plan I actually paid the airtime one instead which normally comes off by direct debit can I get that changed

Jane66 by • Level 1: Joiner
  • 228 Views
  • 4 replies
  • 0 kudos

DPD DELIVERY

Good Morning I was Expecting my new Phone to Arrive Yesterday which it would have done Except DPD Forgot to send the Pin Number that I was Supposed to give the driver the said phone According to them is Now on it's way Back to you the Order Number is...

hayes70 by • Level 1: Joiner
  • 153 Views
  • 2 replies
  • 0 kudos

Deactivation,Vas,Change

Just received a text message at 12.30am in the morning, I did not click on the link in the text. But as it started playing on my mind, I logged into my 02 account via my laptop. It is to do with an order I have not made???? I tried to find if there w...

lz by • Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos

My o2 app

I need access to my o2 app but the code is sent to my number but for some reason I do not have signal to get that code. I need to access the account so I can pay my bill

Gus2 by • Level 1: Joiner
  • 110 Views
  • 1 replies
  • 0 kudos
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