Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

My o2 data completely disappeared off my contract

Ever since last night my data part of a 40gig package completely disappeared as if it is not included. Bizarre!! No 4G, only calls & texts on the app.. can’t get through to O2.

My contract is finishing or it might have finished

Hi thereMy contract was finishing in March or it might have finished and I dont wanted to continue to pay the same amount again. Could anybody help me what to do if I need sim only deal or pay as you go...thank you.

Merge Calls on Samsung S20+

I want the ability to merge calls on my Samsung S20+. Does this have to be done via the O2 Customer Service?To be clear merge calls is where I call one person - put them on hold - I then call a second person and merge the calls so all three people ca...

Money grabers

If you want a new contract they answer if you want to leave they answer if you want help with an existing contract they don’t answer money grabers that’s all they care about

Resolved! Cancelling contract (appalling service worst ever.)

Hello whoever can help so the last 3 weeks or more now. I have had no access to calls, texts or network. I have tried everything calls having been on hold for more than 2 hours and the o2 live chat which I cant see to access now. I have also emailed ...

spend cap

how can i raise my cap to 100

How can I upgrade

I would like to upgrade however my contract hasn’t ended yet and I have a new device plan so I was wondering what I can do

Resolved! IDATA Bolt On

Can anyone tell me where I can find IDATA Bolt On on the O2 website. It states on the O2 website that I need to have IDATA Bolt On activated but I cannot find it. I want to set up visual voice mail on my iPhone Xs

How to switch from Pay Monthly to Pay as you go?

I would like to know how I can switch from Pay Monthly to Pay as you go. No one is answering the phone at 202.

Can't Upgrade

Hi, I tried to upgrade today as my phone isn't charging any more. I went through mobilephonesdirect as an upgrade but it got refused saying I could only upgrade within 40-something days of my contract expiring. However, my contract expires on 10th Ap...

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