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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237217 Views
  • 2 replies
  • 2 kudos

Disney+

Disney+

NC7 by • Level 1: Joiner
  • 208 Views
  • 2 replies
  • 0 kudos

30 day custom plan contract

Hi, I’m being a bit dumb and don’t really understand how it works! I upgraded my current iPhone 13 Pro Max to a different device but sent it back and o2 have accepted my return and have by the looks of things put me on a 30 day custom plan contract/t...

Phone

Hi, I just purchased an iPhone 15 on the website and when the payment went through of upfront the page disconnected but its gone through my bank

K13 by • Level 1: Joiner
  • 255 Views
  • 2 replies
  • 0 kudos

Resolved! Re: Cancelling the airtime plan after 24 months

What I have to do if after 24 months I like to cancel my airtime and keep paying instalments for my device plan.I would like to avoid the situation when I will have to pay whole outstanding balance for device plan after I switch to the new provider.

DawidD by • Level 1: Joiner
  • 413 Views
  • 3 replies
  • 0 kudos

bill query

Hi,There are 2 Disney packages on my account that I do not want and would like to be removed.

PF2 by • Level 1: Joiner
  • 187 Views
  • 1 replies
  • 0 kudos

Resolved! Staying on current monthly Airtime Plan

I have received a text to say that I am currently out of my minimum contract term and could move to another tariff. Having looked at the options available I just want to choose to stay on the same tariff I currently use. Do I have to do anything?

87star by • Level 1: Joiner
  • 284 Views
  • 1 replies
  • 0 kudos

Data usage

Unknown to me my auto re-connect was not on and I have for the 1st time in approx ten years used my monthly Data .How can I get more Data time for this month only

Sailor1 by • Level 1: Joiner
  • 229 Views
  • 1 replies
  • 0 kudos

Resolved! Travelling to US

Hi I’m a pay monthly customer with O2. I’m going to the USA for three weeks. do I need to add a special travel package for data and calls when I’m in the USA, or is it already included in my plan? thanksjamie Richards

Resolved! Sim card not received

I have been charged a monthly fee for a new number that I have taken out but I am yet to receive the sim card.

Simon75 by • Level 1: Joiner
  • 259 Views
  • 1 replies
  • 0 kudos
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