Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Possible up grade on line ending 272

Hi was wondering if I can upgrade the phone number ending 272 please

Resolved! I want to change my direct debit by 1 day, can't guarantee my direct debit date now??

my phone bill has always came out on the 27th, my pay date from work. I have changed jobs so now my pay day is the 28th. I called to change it, to be told the due date can be changed from the 22nd to 28th to 1st-7th, there was always a 'possibility' ...

Is 02 MasterCard a scam?

I have been back and forth with O2 claim and O2 support all morning in regard to my claim been turned down for my prepaid MasterCard. It shows on my account that I dropped my data making my claim invalid. This is incorrect. I have not changed my data...

Resolved! I have lost my phone

I am unable to get a code sent too me as my phone has been lost. I need assistance getting into my account, please.

Unable to get a line on any of my O2 SIMs

I have three monthly SIMs on two dual SIM Samsung S10+ phones and I have been unable to get any of them to work, except one on occasion. If I try to call either the other mobile phone or the landline it says either if it goes through "It has not been...

Resolved! Upgraded my SIMO last night. Changed mind. Now o2 wont give me old tariff back

Currently on a SIMO deal and now out of contract so decided to have a look online and upgrade to a new deal. Actioned the order last night but then changed my mind as my current deal would work out better for me. Called up o2 this morning to cancel t...

Bill

Hello,how do I look at lessening my phone bill each month?

You sent me a text about I'm out of my minimum contract. What does that mean & i want stay on the co

****** sake. How can i speak to customer service

Resolved! Seeing bill breakdown for multiple numbers

Hi I have three SIM cards registered to one account. I am only able to see the bill breakdown/calls/texts used for my number in the My O2. I am the account holder and need to see this information for the two other numbers on the account? How can this...

Increased bill

Hi there, I am looking to reduce the price of my tariff please. I’ve been looking around and can find others who’d charge £10 a month for a sim only deal. Are you able to kindly look into this for me? Many thanks Gemma

O2

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