Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238326 Views
  • 2 replies
  • 2 kudos

Resolved! BEWARE. O2 Fraud

Hi.Just thought i'd stop by to let you know about a chat message i just got. "From02: we were unable to process your last bill. To avoid suspension of your contract , please update billing information now.billo2contract.com" If you receive a message ...

tcbflyr by Level 1: Joiner
  • 10817 Views
  • 10 replies
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O2 stealin my money

O2 stealin my money, how can they do this ?I canceled 18th march by 3 different ways ( on phone, live chat and shop). I didnt collect but O2 STILL STEAL MY MONEY.The customer services close but !!! When l try buy the phone on the phoneline, they can ...

Canceled by Level 1: Joiner
  • 472 Views
  • 1 replies
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Data

Hi I have no data left for the rest of this month and i cant understand how its ran out! Can you help with this?

cant pay bill

I'm on universal credit and struggling financially at the moment and i cannot afford to pay my bill

Contrac Ending

Hi.Have a question whats now with my contract what ending 30.04.2020.5th March 2020 i spoken wia o2 chat witch operator and notify him about after finish minimum contract term i wana keep this number and move it to pay and go.Now its look everything ...

piatus by Level 1: Joiner
  • 468 Views
  • 1 replies
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final bill

My O2 is not showing my final bill for the number that I kept after switching to prestige. Phoning results in automated message to check my O2. How do I get a final bill in this situation? The bill was paid on 30th March by direct debit. I need an on...

Calling France

Can anyone help? Im using an iphone 8 on an o2 contract. Over the weekend, i have been able to phone my parents in France. The number is correct, as my wife can phone my parents. I have tried everything!!! I can not get through to o2. Any ideas?

Will1976 by Level 1: Joiner
  • 538 Views
  • 3 replies
  • 0 kudos

Sim not provisioned

I upgraded to the s20, I got the phone this morning and everything has been set up fine although my aim is not provisioned. What does this mean and how do I fix it?Can I just use my existing sim from my old phone?

kmcg by Level 1: Joiner
  • 520 Views
  • 3 replies
  • 0 kudos

delivery

hello i have am order to be delivered but am over my cousin house how can i get it deliver there

adeb by Level 1: Joiner
  • 470 Views
  • 2 replies
  • 0 kudos