Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 241743 Views
  • 2 replies
  • 2 kudos

Resolved! Change from sim only deal to contract

Hi both myself and my daughter are on sim only deals daughter is now looking new phone for her birthday if I was to take out new phone on contract can she keep her old number

Helen123 by Level 1: Joiner
  • 885 Views
  • 5 replies
  • 0 kudos

Cracked phone screen

I just got the Samsung s20 on a contract. Unfortunately, I dropped my phone and cracked my screen, however, I did get insurance but because all the o2 stores are closed I can't repair it. Is their a way I can get it repaired or have a temporary phone...

Henry by Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos

Roblox

How can I get a refund from Google charges thaty Don made to mobileThanks kate

Private82 by Level 1: Joiner
  • 1473 Views
  • 6 replies
  • 0 kudos

Resolved! Fraud

HiI`ve just noticed there is around £15 added onto my bill every month under Premium and Information Services. On investigation i found it was a company called Opera Telecom LTD and a scam. They are taking the money in dribs and drabs £1.25 at a time...

Call waiting

I have Xperia 5 . Not getting call waiting through when I'm on a call . The setting is switched on but it's not working anyone help please

Heather11 by Level 1: Joiner
  • 442 Views
  • 1 replies
  • 0 kudos

Number change

Hi can anyone help me with changing my number it’s really urgent I’m receiving abusive calls and text

Li by Level 1: Joiner
  • 1711 Views
  • 3 replies
  • 0 kudos

Transferring name on account or transferring contract

The account for my phone is in my mums name and has been for years however the email address and bank details etc are all my own. Having read a few posts it doesnt look like it’s possible to transfer the name on the account and I would need to take a...

Anonymous by Not applicable
  • 411 Views
  • 1 replies
  • 0 kudos

Hi do I apply my blue light discount code to my new contract

I am an emergency worker who is entitled to a blue light discount of 25% off my o2 airtime plan. I was told that I would have 28 days to apply it to my new upgrade contract taken out over the phone recently. Please can you assist with this query? Man...