Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

iPhone XR won’t set up

I’ve just received my iPhone XR - it won’t set up using quick start from my iPhone 7 as the screen on the 7 just says connecting for ages and when I try to set it up manually from iCloud restore it sends a verification code which I put in but then ge...

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How do I cancel my contract that I have just applied for and how do I stop my order

Can you gift data from one O2 account to another?

Resolved! Upgrade

Hi, I joined o2 by getting a sim only contract (because the deposit for phone was expensive) and the person told me that after 3 payments I’ll be able to upgrade to any phone I want .. then after 2 payments I realised that on my o2 app it says i can ...

Resolved! o2 Refresh

Ok I have Iphone XS Can upgarde now to refersh plans for free For Example Iphone11 Pro 64GB £1049 (Apple) £1139 PAYG £1125.72 (Contract O2) 11 Pro Max 64GB £1149 (Apple) £1239 PAYG £1229.4 (Contract O2) Why are o2 charging £90 (Apple/PC World) £99.2 ...

Resolved! Paying off my device plan

Hello, I wish to start paying off my device plan to eventually lower my monthly bill. How do I go about this please?

Reducing contract price

Hi, got a question, can anyone help?I’m currently paying £51 a month for my iPhone contract. I get 100GB and I really don’t need that much. I’ve seen the iPhone 11 contract is cheaper with some providers than what I’m paying for my iPhone 10! Is ther...

Resolved! Cancel my dingle

My dingle is finishing on 20th may and I would like to cancel it as I don't need it any more. How can I do this

Change of direct debt date

I’m looking to go about changing my direct debit date which I can’t seem to do on My O2, anyone any ideas?

Ref code 15 - error activating mobile data watch 5

Hi allThis is my first Apple Watch and I haven’t had any issues setting it up other than I get the below message when trying to connect to the mobile data. I have tried calling o2 and obviously they’re crazy busy at the moment and it just says bye. I...

O2

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