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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237290 Views
  • 2 replies
  • 2 kudos

Logging in to my account

I have a broadband hub but no mobile with O2. Trying to confirm my account T when logging in only gives a test option which is no good to me. How do I log in?

IanT4492 by • Level 1: Joiner
  • 212 Views
  • 1 replies
  • 0 kudos

Contract phone

I was ordering a handset and paid the deposit required and then on the next screen it just went blank so I don’t know if the phone is on the way or not but the money has been taken from my bank and I can’t see any order history when I sign into the a...

Lee41 by • Level 1: Joiner
  • 237 Views
  • 1 replies
  • 0 kudos

contract coming to an end

My contract is coming to an end on 08/08/24 can you advise how I get my PAC code

Di_27 by • Level 1: Joiner
  • 200 Views
  • 1 replies
  • 0 kudos

£30.00 refund

I was told that i would not pay any payments till Nov 24. Due to a £30.00 refund. Explained in Northwich store

bowls by • Level 1: Joiner
  • 180 Views
  • 1 replies
  • 0 kudos

Cancel contract and keep number

I am going to Australia potentially for a year so will need to cancel my contract - is there a way I can keep my phone number for when I return?

Beth17 by • Level 1: Joiner
  • 351 Views
  • 3 replies
  • 0 kudos

lost phone

Hi i have lost my phone how do i let 02 know 

Colin18 by • Level 1: Joiner
  • 185 Views
  • 1 replies
  • 0 kudos

upgrade

Hi I am looking to upgrade my phone but my account says i am unable to due to having outstanding payments however when i go to make a payment it says that the amount i need to pay is 0 so i am confused as to what te issue is. My phone has never been ...

mollie99 by • Level 1: Joiner
  • 156 Views
  • 1 replies
  • 0 kudos

New bill

Hi I have recently updated my address and would like a new bill for this month with my new address on. Thank you Charlotte Welton

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Boris46 by • Level 1: Joiner
  • 181 Views
  • 1 replies
  • 0 kudos
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