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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 239965 Views
  • 2 replies
  • 2 kudos

Apple watch 5 no data

I upgraded my apple watch sim yesterday by adding an apple watch 5 recieved it today but when i try to connect it its says theres a problem ref code 04 i cant contact 202 as they are not accepting calls i have reset it twice still saying the same ple...

Tammy2 by • Level 1: Joiner
  • 831 Views
  • 5 replies
  • 0 kudos

recieving text messages

is there any news on the horizon about the samsung s20 5g not recieving text messages, i activated my sim 50 hours ago and it is still not working, I cant access the app i use for work instructions or use my online banking, i can see this is a known ...

Resolved! Visual Voicemail

Hi, When using visual voicemail on my iphone, do I need to keep my mobile data on for it to work? I am finding when my mobile data switched on it seems to get drained really quickly, and I go through my data.Thank you. Ellie

Resolved! Vat

Why has my vat gone up?

Ameloa by • Level 1: Joiner
  • 863 Views
  • 4 replies
  • 0 kudos

Sim swapped, no phone service

I've been having problems with my sim card for a couple of weeks, my phone (XS Max) kept suddenly not recognising it altogether. Last week I was walked through a number of checks and it was decided to send me a new, replacement SIM out. This finally ...

Gmefan by • Level 1: Joiner
  • 609 Views
  • 1 replies
  • 0 kudos

Cancelling tariff plan but not device plan

So, I am getting increasingly annoyed at the amount of money I am being charged for so little... When in comparison to other companies.I am happy to carry on paying for my phone, as that is what I'm contracted for, I can change my tariff whenever I p...

DianaK by • Level 1: Joiner
  • 493 Views
  • 1 replies
  • 0 kudos

Multi Media Messaging MMS

Whilst I do receive some MMS (picture) messages directly, for others I just receive a text alert from O2 telling me I have a media message and have to access it via the O2 website using my mobile number and password. When I do that, I see that there ...

ColinW by • Level 1: Joiner
  • 863 Views
  • 2 replies
  • 0 kudos

Upgrade

Good afternoon

Lolly by • Level 1: Joiner
  • 662 Views
  • 4 replies
  • 0 kudos

Face recognition

I am trying to set up face recognition on my iphone11 but it keeps telling me to liwer the phone then says face recognition is not available. Is this my error or is it the phone?

Menna by • Level 1: Joiner
  • 900 Views
  • 3 replies
  • 0 kudos
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